Frequently Asked Questions

Last Updated: April 4, 2026

What products do you offer?

At Avamira Furnishings, we offer a range of furniture designed to enhance your home, including items such as:

  • Dining chairs
  • Tables
  • Living room furniture
  • Bedroom furniture
  • Home accessories

Our products are available in various styles, colours, and finishes to suit different interiors and preferences.

Each product page includes detailed descriptions, images, dimensions, and specifications to help you make an informed purchase.

How can I place an order?

Simply browse our website, select your desired products, and click “Add to Cart.”

Follow the checkout process by entering your delivery and payment details to complete your purchase.

What payment methods do you accept?

We accept the following payment methods:

  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • Visa
  • PayPal
  • Klarna
  • Shop Pay

How long does delivery take?

  • Processing time: 1–2 working days
  • Delivery time (Mainland UK): 2–10 working days
  • Delivery time (Northern Ireland): 7–14 working days

Delivery times are estimates and may vary depending on courier scheduling and location.

Do you offer international shipping?

No, we currently deliver within the United Kingdom only, including:

  • England
  • Scotland
  • Wales
  • Northern Ireland

We may expand to international shipping in the future.

What happens if my payment is declined?

If your payment is declined, your order will not be confirmed.

Please:

  • Check your payment details
  • Ensure sufficient funds are available
  • Contact your bank or payment provider if needed

You will receive an order confirmation email once payment is successful.

What is your return window?

You may return eligible items within 14 days of receiving your order.

Items must be:

  • Unused
  • Unassembled
  • In original packaging with all parts included

Who pays for return shipping?

  • Change of mind: Customer is responsible for return shipping costs
  • Faulty or damaged items: We will cover return costs

Do you charge restocking fees?

We may apply a restocking fee of up to 10% if items are:

  • Returned incomplete
  • Damaged
  • Not in original packaging
  • Cancelled after dispatch

Any deductions will be confirmed before processing your refund.

How long do refunds take?

  • Refunds are processed within 7 working days after the returned item is received and inspected
  • Your bank or payment provider may take additional time to process the refund

Refunds are issued to the original payment method.

Can I cancel my order?

You may cancel your order before dispatch.

If your order has already been dispatched, return delivery and handling costs may be deducted from your refund.

What if my item arrives damaged or incorrect?

If your item arrives damaged, faulty, or incorrect:

  • Contact us within 48 hours of delivery
  • Provide photos where possible

We will arrange:

  • Collection at no cost
  • Replacement or full refund

Do you offer room of choice delivery?

Yes, selected products include a Room of Choice delivery service, which may include:

  • Delivery to your chosen room
  • Two-person delivery team
  • Packaging removal

Additional charges may apply.

Do I need to be home for delivery?

Yes, someone aged 18 or over must be present to accept delivery.

Please ensure:

  • Clear access
  • Suitable doorways and stair access
  • Safe delivery conditions

How can I contact you?

Avamira Furnishings
Trading name of Forever Furnishings Ltd

Email: info@avamirafurnishings.co.uk
Phone: 07848 978902

Customer Support Hours:
Monday to Friday: 9:00am – 5:00pm
Saturday & Sunday: Closed