Shipping policy

Last Updated: January 2026

Avamira Furnishings, the trading name of Forever Furnishings Ltd, operates this store and website, including all related services, to provide reliable and efficient delivery across the United Kingdom. This Shipping Policy explains how orders placed on www.avamirafurnishings.co.uk are processed, shipped, and delivered.

Order Confirmation

Once you place your order, you will receive an order confirmation email confirming that we have received your order and pre-authorised your payment.

This email will include:

  • Order number
  • Order summary
  • Billing and delivery details
  • Payment confirmation

If you do not receive your confirmation email, please check your spam or junk folder or contact us at info@avamirafurnishings.co.uk.

Dispatch

At Avamira Furnishings, our mission is to provide reliable and efficient delivery across the United Kingdom.

After placing your order, you will receive updates on order status and shipping information.
Once your order has been dispatched, you will receive tracking information and the courier will contact you to arrange a suitable delivery date.

Delivery Coverage

We currently deliver within the United Kingdom only, including:

  • England
  • Scotland
  • Wales
  • Northern Ireland

We do not offer international shipping at this time.

Shipping Times

Processing Time

1–2 working days (Monday to Friday)

Delivery Time

England, Scotland, Wales
2–10 working days from order confirmation

Northern Ireland
7–14 working days from order confirmation

Delivery timeframes are estimates and may vary due to courier scheduling, weather conditions, or operational delays.

Delivery Options

Standard Delivery (Mainland UK)

  • Ground floor or nearest accessible point delivery
  • Courier contacts customer to arrange delivery date
  • Tracking provided

Standard Delivery (Northern Ireland)

  • Ground floor or nearest accessible point delivery
  • Courier contacts customer to arrange delivery date

Room of Choice Delivery (Selected Products)

Includes:

  • Two-person delivery team
  • Delivery to chosen room
  • Packaging removal

Additional charges apply and are shown on product pages.

Delivery Charges

Northern Ireland

Standard Delivery – £50

England, Scotland, Wales

Orders £0.01 – £199.99 → £20
Orders £200+ → Free

Room of Choice (Mainland UK)

Orders £0.01 – £199.99 → £35
Orders £200+ → £15

All delivery costs are clearly displayed at checkout.

Order Acceptance & Pricing

Orders may be refused or cancelled for reasons including:

  • Incomplete or incorrect information
  • Payment verification issues
  • Suspected fraud
  • Stock availability issues

We may request additional verification such as:

  • Phone number
  • Address confirmation
  • Identity verification
  • Payment verification

Price Accuracy

We strive to ensure accurate pricing at all times.
If a pricing error occurs, we may:

  • Contact you for confirmation
  • Cancel the order and issue a refund

We reserve the right to cancel orders with incorrect pricing even after confirmation.

After Placing Your Order

You will receive:

  • Order confirmation email
  • Dispatch notification
  • Courier contact for delivery date
  • Tracking information (where available)

If you have not received shipping confirmation within 4 working days, please contact:

info@avamirafurnishings.co.uk

Delivery Requirements

Someone aged 18 or over must be present to accept delivery.

Customers must ensure:

  • Clear access to the property
  • Suitable door widths
  • Stair or lift access
  • Available parking
  • Safe delivery route

For Room of Choice delivery:

  • Pathways must be clear
  • Access must be safe

Delivery teams are not insured to move items through unsafe or restricted areas.

If delivery fails due to access issues, re-delivery charges may apply.

Courier Delays

Once dispatched, Avamira Furnishings is not responsible for delays caused by third-party couriers.

Delays may occur due to:

  • Traffic
  • Weather
  • Transport disruption
  • Operational issues

We will assist in resolving delivery issues where possible.

Failed or Refused Deliveries

If delivery fails due to:

  • Customer not available
  • Access issues
  • Refusal of delivery

Return and re-delivery costs may be deducted from any refund.

Damaged Items

Please inspect your order upon delivery.

If damage is found:

  • Note it on the delivery receipt
  • Take clear photographs
  • Contact us within 48 hours

Email: info@avamirafurnishings.co.uk
Phone: 07848 978902

We will arrange:

  • Collection
  • Replacement or full refund

at no cost to you.

Cancellations After Dispatch

If an order is cancelled after dispatch:

  • Return delivery costs
  • Handling costs

may be deducted from the refund.

Refund Processing

Refunds are processed within 7–10 working days after returned items are received and inspected.

Refunds are issued to the original payment method.

Force Majeure

We are not responsible for delays caused by events beyond our reasonable control, including:

  • Severe weather
  • Strikes
  • Transport disruptions
  • Natural disasters
  • Government restrictions

Customer Service

Avamira Furnishings
Trading name of Forever Furnishings Ltd
5 Granary Road
Wolverhampton, WV8 1UZ
United Kingdom

Email: info@avamirafurnishings.co.uk
Phone: 07848 978902

Customer Support Hours:
Monday to Sunday: 9:00am – 5:00pm

Company Registration Number: 14564629
VAT Number: GB488175542